Shipping and Policies

Payments

Payment Methods

Open tab

Paypal and major credit cards are accepted. Payment plans can be made available upon inquiry.

Shipping

Shipping within the USA

Open tab

U.S. bound orders are mailed with USPS First Class with Tracking. Delivery usually takes approximately 3-5 business days. Tracking codes are sent automatically with a shipping notification to the email you supplied at checkout.

Additional postage insurance is available upon request at your expense-- contact me before checkout if you would like insurance so I can set it up for your order.

International Shipping

Open tab

Shipping times vary! Usually international packages take about 14 business days to deliver around the world, but can sometimes take longer (up to 20 business days or so), depending on customs in your home country, and the general state of the world.

USPS tracking codes do not apply to worldwide shipping!

Additional postage insurance is available upon request at your expense. Please note that it can be more expensive internationally! Contact me before checkout if you would like insurance and I can set it up for your order.

!!! PLEASE READ: Some countries charge additional customs fees on incoming packages at random. If you are selected to pay a customs fee, I apologize for the frustrating extra expense. However, it is out of my control and I am not responsible for repaying any part of this extra charge.

Shipping Risk

Open tab

* PLEASE UNDERSTAND THAT ONCE I MAIL YOUR PARCEL, IT IS OUT OF MY HANDS AND I DO NOT RESUME RESPONSIBILITY FOR A PACKAGE MISSING IN TRANSIT.

IF YOUR PIECE IS TAKING LONGER THAN USUAL TO ARRIVE, PLEASE CONTACT ME AND WE CAN WORK TO FIND A SOLUTION.

Returns & Exchanges

Return Policy

Open tab

♥ All returns and exchanges are dealt with on a case-by-case basis. Please contact me and we will take it from there ♥

I gladly accept returns, exchanges, and cancellations. 

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

What can't be returned or exchanged?

Open tab

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized ordersItems on sale

Jewelry Pieces

Questions about your order?

Open tab

Please contact me if you have any problems with your order.

Care

Open tab

My handmade jewelries are little works of art, and they love to be treated as such. Please be sure to not wear it while bathing or swimming, and remember to remove your jewelry before strenuous or rough activities. When traveling, also be sure to store your jewelry in its padded box to protect from tarnishing, chipping, tangling, or scuffing!

Thank you for handling your jewelry with care— it will thank you back by lasting for ages ♥

Slight Imperfections

Open tab

Please keep in mind that very slight variations may occur from piece to piece, making each piece unique in itself-- hand crafted work is special like that.

Close (esc)

HEADS UP!

Foxtail has officially stepped out of the studio for the holidays and will return refreshed after the New Year. All orders placed after December 18th will ship out in January! As always, thank you for your support and understanding. Much love, and Happy Holidays ♡

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Main menu

Shopping Cart

Your cart is currently empty.
Shop now