Shipping and Policies

  ▼ Hello! Thank you for reading.

Feel free to contact me if you have any questions.



Paypal and major credit cards are accepted. Payment plans can be made available upon inquiry.



All jewelry is mailed in a custom Foxtail box with cotton padding.

Made-to-order items usually ship within 4 weeks of cleared payment.
Ready-to-ship items ship within 3-5 days of cleared payment.


U.S. bound orders are mailed with USPS First Class with Tracking. Delivery usually takes approximately 3-5 business days. Tracking codes are sent automatically with a shipping notification to the email you supplied at checkout.

Additional postage insurance is available upon request at your expense-- contact me before checkout if you would like insurance so I can set it up for your order.


Shipping times vary! Usually international packages take about 14 business days to deliver around the world, but can sometimes take longer (up to 20 business days or so), depending on customs in your home country, and the general state of the world.

USPS tracking codes do not apply to worldwide shipping!

Additional postage insurance is available upon request at your expense. Please note that it can be more expensive internationally! Contact me before checkout if you would like insurance and I can set it up for your order.

!!! PLEASE READ: Some countries charge additional customs fees on incoming packages at random. If you are selected to pay a customs fee, I apologize for the frustrating extra expense. However, it is out of my control and I am not responsible for repaying any part of this extra charge.

* Please understand that once I mail your parcel, it is out of my hands and I do not resume responsibility for a package missing in transit. If your piece is taking longer than usual to arrive, please contact me and we can work to find a solution.


Returns & Exchanges

♥ All returns and exchanges are dealt with on a case-by-case basis. Please contact me and we will take it from there ♥

I gladly accept returns, exchanges, and cancellations. 

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale


Questions about your order?

Please contact me if you have any problems with your order.



My handmade jewelries are little works of art, and they love to be treated as such. Please be sure to not wear it while bathing or swimming, and remember to remove your jewelry before strenuous or rough activities. When traveling, also be sure to store your jewelry in its padded box to protect from tarnishing, chipping, tangling, or scuffing!

Thank you for handling your jewelry with care— it will thank you back by lasting for ages ♥


Please keep in mind that very slight variations may occur from piece to piece, making each piece unique in itself-- hand crafted work is special like that.

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Foxtail has officially stepped out of the studio for the holidays and will return refreshed after the New Year. All orders placed after December 18th will ship out in January! As always, thank you for your support and understanding. Much love, and Happy Holidays ♡

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